FAQ
Q: I want to pay with a credit card, how do I do this?
A: We are a very small company and not set up to take credit cards. You can
use PayPal and pay with a credit card through them.
Q: I really like the plastic covers I see sold else where, do you make plastic
covers?
A: We do not make plastic covers for a couple of reasons. The main reason
being is that plastic holds moisture and will over time cause
rust,corrosion,and has been known to stick to certain paints.
Q: I see you do not have all the radio manufactures logo's available. Why is
that?
A: We try and not step on any toes. Some of the newer companies will not
give out the right to use their logo's. Others have given us the OK to use
them. We are adding new logo's often.
Q: How long does it take before I receive my cover?
A: We try our best to get the covers out in a timely fashion. Usually you will
receive your cover(s) in about a week. When we are very busy it might take a
couple of days longer. Shipping outside the U.S.A. may take as long as
three plus weeks.
Q: My cover is dirty. Can I wash it?
A: Your cover is made of a special wool/felt and needs to be dry cleaned
only. If it is just dusty we recommend you just take it outside and shake it
off or brush it with a soft brush.
Q: I have a home brew piece of equipment. Can you make a cover for it?
A: YES! Custom covers are no problem for us. If you can measure it...we can
probably make a cover for it.
Q: I bought a cover a few years ago. I recently bought one from you and the
color does not quite match and/or the felt feels different. Why is that?
A: We buy the felt in 25 yard rolls. Each roll comes from a different dye lot.
Over the years the manufacture has changed their felt a little. We have no
control over the manufacturing process of the felt itself.
Q: What colors do you offer for the covers? It looks like you have many
different colors as seen in the pictures.
A: We only offer three colors. Black,gray, and royal blue. The different
shades of colors you see in the picture is due to the way the picture turned
out,lighting,etc.
Q: I want my call sign on the cover. Can you do this for me?
A: You bet! We can put just about any lettering on your cover. The covers
come with two lines included in the price. To add a line is a extra $5.00 per
cover.